Terms and Conditions

1. Lesson Format

• All lessons are conducted online via Zoom.

• Lesson durations available: 30, 45, or 60 minutes.

• Lessons are tailored to each student’s goals, including ABRSM prep, technique, and musicality.

2. Scheduling

• Lessons are booked via Acuity Scheduling.

• Regular weekly slots are encouraged to ensure progress.

• Ad-hoc bookings are subject to availability.

3. Payment

• Lessons must be paid in advance to confirm the booking.

• Payment methods: PayPal.

• Block booking discounts (e.g., 5 or 10 lessons) are available.

4. Cancellations & Rescheduling

• At least 48 hours’ notice is required to cancel or reschedule a lesson.

• Lessons cancelled with less than 48 hours’ notice are non-refundable.

• Exceptions may be made for emergencies at the tutor’s discretion.

5. Lateness & Missed Lessons

• If a student is late, the lesson will still end at the scheduled time.

• No-shows are charged in full.

6. Technical Requirements

• A stable internet connection, working camera/audio, and quiet environment are expected.

• It is the student’s responsibility to ensure their setup is ready before each lesson.

7. Parental Involvement (for under 18s)

• A parent or guardian must be present at the start, or the end, of the lesson, to check in with the teacher.

• Younger students may benefit from occasional parental supervision during lessons or practice.

8. Practice Expectations

• Students are expected to practice regularly between lessons in order to achieve goals.

• Individualized practice notes and goals will be provided after each session.

A copy of the T’s and C’s will be sent to all new students, to sign and return, prior to the first lesson